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Guest Experience Ambassador

2 months ago

Miami Beach, Florida, United States Marriott Hotels & Resorts Full time
Deliver Exceptional Guest Experiences

At Marriott Hotels & Resorts, we're committed to creating unforgettable experiences for our guests. As a Guest Experience Expert, you'll play a vital role in delivering personalized services that exceed our guests' expectations.

Key Responsibilities:
  • Develop and implement strategies to enhance guest satisfaction
  • Collaborate with hotel teams to ensure seamless service delivery
  • Identify and address guest concerns in a timely and professional manner
  • Provide exceptional customer service through proactive communication and problem-solving
What You'll Need:
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Strong problem-solving and conflict resolution skills
  • Passion for delivering exceptional guest experiences

Join our team of dedicated professionals who share your passion for delivering exceptional guest experiences. Apply now to become a part of our Marriott Hotels & Resorts family