Customer Experience Ambassador

15 hours ago


Daytona Beach, Florida, United States Dave & Buster's, Inc. Full time
Customer Experience Ambassador

As a Customer Experience Ambassador at Dave & Buster's, you will play a key role in creating unforgettable experiences for our guests. Your primary responsibility will be to guide groups through our interactive Social Bays, ensuring they have the best time possible. You will be the knowledge master of our game types, providing tips and tricks to our guests to enhance their experience.

Key Responsibilities:

  • Guide groups through collaborative activities and games.
  • Provide expert knowledge of game types and offer tips to guests.
  • Understand guest needs to determine the best game for the group.
  • Alert the Amusement Team when technical assistance is required.
  • Partner with the Service Team to ensure prompt and attentive beverage and food service.
  • Adhere to company sanitation procedures.
  • Maintain a favorable working relationship with all team members.

Requirements:

  • Must be able to read and communicate in English.
  • Reasonable accommodations may be made to enable individuals with disabilities.
  • Ability to work days, nights, and weekends as required.
  • Ability to move about the facility and stand for long periods of time.


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