Guest Experience Ambassador
4 days ago
At EAST Miami, we're seeking a charismatic Guest Experience Host to join our dynamic team. As a key member of our Guest Experience team, you'll be responsible for creating authentic and memorable experiences for our guests that set us apart from other hotels.
Key Responsibilities:
- Deliver exceptional guest service at all times, ensuring maximum guest satisfaction through personal recognition and prompt cordial attention from arrival to departure.
- Register and escort all arrivals according to established procedure, providing a warm and welcoming experience for our guests.
- Liaise with other departments and necessary outside contracts to ensure excellent service delivery and seamless guest experiences.
- Handle all guest complaints and inquiries in a courteous and efficient manner, resolving issues promptly and professionally.
Requirements:
- Minimum 1 year relevant experience in a hotel or serviced apartment setting, preferably with a graduate degree from a hotel school.
- Strong interpersonal and communication skills, with excellent command of both written and spoken English. Proficiency in a second language is a definite advantage.
- Creative, presentable, and self-motivated with a fun and positive personality, able to adapt to different situations and take enjoyment from everyday being different.
What We're Looking For:
- Adaptable Thinkers: You're not just open to change; you thrive on it. The dynamic nature of our environment energizes you.
- Feedback Enthusiasts: You value open communication and aren't afraid to give or receive feedback to help us all grow together.
- Passionate Pioneers: You bring more than skills; you bring energy and zeal to make a difference every day, connecting with a team that does the same.
Benefits:
- Dine at our team Canteen and save on meals.
- Enjoy COMPLIMENTARY room nights at all of our hotels, because who doesn't love to travel?
- Benefit from comprehensive medical, dental, vision benefits, along with annual medical check-ups.
- Enjoy discounts at our restaurants and bars.
- Speak up & put your own ideas into actions. Think differently.
- Discounted transportation passes and parking nearby.
Join Our Family:
At EAST Miami, we're a family that values open communication, adaptability, and a passion for making a difference. If you're a like-minded individual who thrives on change and is eager to make a positive impact, we'd love to hear from you.
-
Guest Experience Ambassador
4 weeks ago
Miami, Florida, United States Marriott Full timeJob SummaryWe are seeking a skilled Guest Experience Expert to join our team at W Hotels. As a key member of our staff, you will be responsible for delivering exceptional guest experiences that exceed our guests' expectations.Your primary focus will be on providing personalized service, addressing guest requests, and ensuring a seamless stay for our guests....
-
Guest Experience Ambassador
3 days ago
Miami, Florida, United States Marriott International, Inc Full timeJob Title: Guest Experience ExpertAt Marriott International, we're committed to delivering exceptional guest experiences that exceed expectations. As a Guest Experience Expert, you'll play a vital role in creating memorable moments for our guests.Key Responsibilities:Deliver personalized service to guests, ensuring their stay is smooth and enjoyable.Process...
-
Guest Experience Ambassador
4 weeks ago
Miami, Florida, United States Marriott Full timeJob SummaryWe are seeking a skilled Guest Experience Expert to join our team. As a key member of our operations team, you will be responsible for delivering exceptional guest experiences and ensuring seamless service delivery.Key ResponsibilitiesProcess operational needs and address guest requests in a timely and professional manner.Complete reports and...
-
Guest Experience Ambassador
3 days ago
Miami, Florida, United States Marriott International, Inc Full timeUnlock Your Potential as a Guest Experience ExpertAt Marriott International, we're not just looking for someone to check guests in and out. We're seeking a talented individual who can deliver an unforgettable experience that sets us apart from the rest. As a Guest Experience Expert, you'll be empowered to take the initiative and move about your space to...
-
Guest Experience Ambassador
4 weeks ago
Miami, Florida, United States Marriott Full timeJob SummaryWe are seeking a skilled Guest Experience Expert to join our team. As a key member of our operations team, you will be responsible for delivering exceptional guest experiences and ensuring seamless service delivery.Key ResponsibilitiesProcess operational needs and address guest requests in a timely and professional manner.Complete reports and...
-
Guest Experience Ambassador
3 weeks ago
Miami, Florida, United States Frost Science Volunteer Full timeJob Title: Guest Experience VolunteerThe Guest Experience Volunteer at Frost Science will work alongside the Guest Experience team to provide exceptional service to our guests. This role is ideal for individuals who are passionate about science and providing a positive experience for visitors.Key Responsibilities:Welcome guests to the museum and provide...
-
Guest Experience Ambassador
4 weeks ago
Miami, Florida, United States Marriott International, Inc Full timeJob SummaryWe are seeking a skilled Guest Experience Expert to join our team at The Miami Beach EDITION. As a key member of our Rooms & Guest Services Operations team, you will be responsible for delivering exceptional guest experiences that exceed our high standards.Your primary focus will be on processing operational needs, addressing guest requests, and...
-
Guest Experience Ambassador
4 weeks ago
Miami, Florida, United States Marriott Full timeJob SummaryWe are seeking a skilled Guest Experience Expert to join our team at Marriott International. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring that every interaction is memorable and unique.Key Responsibilities:Process operational needs and address guest requests in a timely...
-
Guest Experience Ambassador
3 weeks ago
Miami, Florida, United States Faena Hotels and Residences LLC Full timeJob OverviewThe Night Guest Experience Agent is the epitome of hospitality, curating unforgettable memories for discerning travelers with an affinity for luxury.Key ResponsibilitiesMaintain complete knowledge of and comply with all departmental policies/service procedures/standards.Resolve guest complaints, ensuring guest satisfaction.Monitor and maintain...
-
Guest Experience Ambassador
3 weeks ago
Miami Beach, Florida, United States Marriott Hotels & Resorts Full timeDeliver Exceptional Guest ExperiencesAt Marriott Hotels & Resorts, we're committed to creating unforgettable experiences for our guests. As a Guest Experience Expert, you'll play a vital role in delivering personalized services that exceed our guests' expectations.Key Responsibilities:Develop and implement strategies to enhance guest satisfactionCollaborate...
-
Guest Experience Ambassador
3 days ago
Miami Beach, Florida, United States Marriott Hotels & Resorts Full timeDelivering Exceptional Guest ExperiencesAt Marriott Hotels & Resorts, we're committed to crafting unforgettable experiences for our guests. As a Guest Experience Expert, you'll play a vital role in shaping the way our guests interact with our hotels.Key Responsibilities:Develop and implement innovative strategies to enhance the guest experienceCollaborate...
-
Guest Experience Ambassador
2 weeks ago
Miami Beach, Florida, United States Marriott Hotels & Resorts Full timeCreating Unforgettable Guest ExperiencesAt Marriott Hotels & Resorts, we understand the significance of making a lasting impression on our guests. As a Guest Arrival Expert, you will play a vital role in ensuring that every guest feels welcome and valued throughout their stay.Key Responsibilities:Develop and implement strategies to enhance the guest arrival...
-
Guest Experience Ambassador
4 weeks ago
Miami Gardens, Florida, United States Miami Dolphins Full timeJob Title: Guest Experience RepresentativeWe are seeking a highly motivated and customer-focused Guest Experience Representative to join our team at Hard Rock Stadium. As a Guest Experience Representative, you will be responsible for providing exceptional service to our guests, ensuring a world-class experience for all events held at the stadium.Key...
-
Guest Experience Ambassador
2 weeks ago
Miami Gardens, Florida, United States Miami Dolphins Full timeJob Title: Guest Experience RepresentativeWe are seeking a highly motivated and customer-focused Guest Experience Representative to join our team at Hard Rock Stadium. As a Guest Experience Representative, you will be responsible for providing exceptional service to our guests, ensuring a world-class experience for all events held at the stadium.Key...
-
Guest Experience Ambassador
2 weeks ago
Miami Beach, Florida, United States Marriott Hotels & Resorts Full timeCreating Unforgettable Guest ExperiencesAt Marriott Hotels & Resorts, we understand the significance of making a lasting impression on our guests. As a Guest Arrival Expert, you will play a vital role in ensuring that every guest feels welcome and valued throughout their stay.Key Responsibilities:Develop and implement strategies to enhance the guest arrival...
-
Guest Experience Ambassador
3 days ago
Miami Gardens, Florida, United States AEG Full timeJob Title: Guest Experience RepresentativeWe are seeking a highly motivated and customer-focused Guest Experience Representative to join our team at Hard Rock Stadium. As a key member of our event staff, you will be responsible for providing exceptional service to our guests, ensuring a world-class experience for all events held at the...
-
Guest Experience Ambassador
2 days ago
Miami Beach, Florida, United States Marriott Full timeAt The Ritz-Carlton, we take pride in delivering exceptional guest experiences that exceed expectations. As a Guest Experience Expert, you will play a vital role in creating lasting memories for our guests. Your attention to detail, proactive approach, and commitment to excellence will ensure that every interaction is a positive one.Key...
-
Guest Experience Ambassador
3 days ago
Miami Gardens, Florida, United States Miami Dolphins Full timeJob Summary:The Miami Dolphins and Hard Rock Stadium are seeking a Guest Experience Representative to provide exceptional service to guests attending various events at the stadium. This is a part-time/hourly position that requires a positive attitude, strong communication skills, and the ability to work in a fast-paced environment.Key...
-
Guest Relations Ambassador
4 weeks ago
Miami, Florida, United States Silverspot Cinemas Full timeJob Title: Guest RelationsJob Summary:We are seeking a highly skilled and enthusiastic Guest Relations professional to join our team at Silverspot Cinema. As the first point of contact for our guests, you will be responsible for providing exceptional customer service, ensuring a seamless and enjoyable experience for all visitors.Key Responsibilities:Guest...
-
Client Experience Ambassador
2 weeks ago
Miami, Florida, United States Chapman Partnership Full timeJob Summary:The Client Care Specialist serves as a key ambassador of the client experience at Chapman Partnership. This role provides supportive assistance to clients, ensuring a safe, welcoming, and clean environment. The Specialist conducts scheduled and assigned dorm/room checks, monitoring and documenting all pertinent activities, including center rules,...