Library Technology Support Specialist

1 week ago


Elgin, Illinois, United States Elgin Community College Full time

Position Overview: The main responsibility of this role is to provide support to students in utilizing library technology, including computers, printers, and copiers. The individual in this position is expected to take the initiative in offering assistance whenever students or staff appear to require help, as well as to respond promptly to requests for support.

Key Responsibilities:

1. Provide assistance with copier operations
2. Offer support for printer usage
3. Assist with basic inquiries related to D2L
4. Help with computer-related issues
5. Provide guidance on AccessECC
6. Support technology usage in study areas

Required Skills and Qualifications:

Proficient computer skills, including the ability to save and retrieve files; foundational knowledge of Excel, Word, and PowerPoint. Strong customer service skills are essential.

Preferred Skills and Qualifications:

Experience in a similar support role is advantageous.



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