Technical Sales Representative
2 days ago
Beacon Hill is seeking a skilled Technical Inside Sales/Customer Service Representative to join our team. This is a temp-to-perm opportunity with regular business hours and a competitive salary range of $45,000 to $50,000 plus bonus.
Key Responsibilities:- Read and understand technical drawings, specifications, and manual pages to provide accurate information to customers.
- Prepare quotes and sales orders, and input order information for processing.
- Collaborate with the warehouse team to ensure accurate inventory levels and resolve any discrepancies.
- Develop strong relationships with customers by analyzing their buying history, suggesting related products, and identifying opportunities to add value to the customer relationship.
- Maintain effective communication with customers through troubleshooting, reporting, and tracking issues.
- Ensure timely order fulfillment by transferring orders to the fulfillment team, communicating expected delivery dates, and explaining stock-outs.
- Experience with quotes, sales orders, order entry, and invoicing in an ERP system.
- Excellent customer service skills, including phone and email communication.
- Proficiency in working with ERP systems and technical drawings.
- Understanding of Bill of Material and ability to work with technical specifications.
Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. We encourage individuals with disabilities and protected veterans to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Learn more about Beacon Hill and our specialty divisions by visiting www.bhsg.com.
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