Marine Equipment Specialist
2 weeks ago
As a Marine Equipment Specialist at Suntex Marina Investors, LLC, you will play a crucial role in ensuring the optimal performance of our marine products and services. Your expertise will contribute to a superior customer experience and uphold our commitment to excellence.
Key Responsibilities1. Diagnostic and Repair: Identify, troubleshoot, and rectify mechanical and electrical issues related to boats, motors, and trailers.
2. Customer Engagement: Foster a strong dedication to exceptional customer service, ensuring a welcoming and efficient shopping experience for all patrons.
3. Accessory Installation: Install various accessory components, including batteries, cables, and propellers, to enhance product functionality.
4. Technical Support: Provide customers with detailed answers to technical inquiries, aiding their understanding of product operations and service processes.
5. Continuous Learning: Participate in ongoing technical training to enhance skills, improve work quality, and achieve advanced certification levels.
6. Water Testing: Conduct water tests with customers when necessary to validate completed work and demonstrate product operations.
7. Rigging Tasks: Perform rigging duties as required to ensure proper setup and functionality.
8. Safety Awareness: Maintain vigilance regarding safety concerns and promptly report any issues to management.
9. Additional Duties: Undertake other responsibilities as assigned by management to support operational goals.
Operational ExpectationsThe role encompasses a variety of tasks that require sound judgment and adherence to company policies. A self-motivated individual who thrives in a collaborative environment will excel in this position, contributing to team and organizational objectives while managing multiple projects and responding to customer needs.
Qualifications1. Educational Background: Marine Service Technician Diploma or equivalent certification is mandatory.
2. Industry Knowledge: Relevant experience in the marine service sector is essential.
3. Customer Service Excellence: Recognized for delivering outstanding customer service and going the extra mile.
4. Positive Attitude: A proactive and optimistic approach is crucial.
5. Communication Skills: Strong verbal and written communication abilities, along with effective time management skills.
6. Composure Under Pressure: Ability to maintain a calm demeanor during busy periods.
7. Multitasking Ability: Capable of managing several projects simultaneously.
8. Attention to Detail: A keen eye for detail is necessary.
9. Basic Water Safety: Familiarity with water safety protocols is required.
10. Background Check: Must successfully pass a background screening.
11. Weather Adaptability: Willingness to work in various weather conditions.
12. Flexible Scheduling: Availability to work flexible hours based on operational needs.
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