Storage Operations Manager

2 weeks ago


Philadelphia, Pennsylvania, United States Ming Self Storage Full time
Job Overview

Ming Self Storage is looking for dedicated Storage Facility Managers for various locations. The Facility Manager role involves overseeing daily operations and can require up to 40 hours of work per week, while the Associate Manager position may involve up to 30 hours weekly.


Key Responsibilities:
  • Oversee the daily management of multiple storage sites.
  • Organize front office operations efficiently.
  • Implement Sales and Marketing strategies to attract new clients.
  • Provide training and development for staff.
  • Manage the auction process and communicate with tenants regarding account issues.
  • Ensure timely notifications for auctions and updates on units.
  • Maximize sales and occupancy rates.
  • Develop and maintain strong customer and business relationships.
  • Enhance sales objectives and maintain inventory levels.
  • Handle cash transactions and balance daily receipts.
  • Pursue collections and perform daily reconciliations.
  • Responsible for daily bank deposits and facility maintenance, both interior and exterior.
  • Address escalated client concerns with professionalism.
  • Deliver exemplary internal and external customer service.

Proficiency in computer skills is essential. The ability to work independently in a multi-site environment is crucial. Previous experience in storage management is preferred.



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