Front Desk Associate
1 month ago
As a Front Desk Agent at Extended Stay America - Kansas City - Airport - Tiffany Springs, you will be responsible for providing exceptional guest service, registering guests, and handling various hotel operations. This role requires a positive and upbeat personality, excellent communication skills, and the ability to work in a fast-paced environment.
Responsibilities:- Register guests and handle room reservations
- Provide information and assistance to guests regarding hotel services, facilities, and local attractions
- Handle guest inquiries and resolve issues in a professional and courteous manner
- Operate the front desk computer system and maintain accurate records
- Assist with check-ins, check-outs, and room assignments
- Perform other duties as assigned by management
- High school diploma or equivalent required
- Previous experience in a hotel or customer service role preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask
- Basic knowledge of Microsoft Office and hotel operations
- Competitive hourly rate
- Medical, dental, and vision insurance
- Short-term and long-term disability income
- Term life and AD&D insurance
- Paid time off
- Employee assistance program
- 401(k) retirement plan
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