Front Desk Associate

1 month ago


Kansas City, Missouri, United States Extended Stay Tiffany Springs Full time
Job Summary:

As a Front Desk Agent at Extended Stay America - Kansas City - Airport - Tiffany Springs, you will be responsible for providing exceptional guest service, registering guests, and handling various hotel operations. This role requires a positive and upbeat personality, excellent communication skills, and the ability to work in a fast-paced environment.

Responsibilities:
  • Register guests and handle room reservations
  • Provide information and assistance to guests regarding hotel services, facilities, and local attractions
  • Handle guest inquiries and resolve issues in a professional and courteous manner
  • Operate the front desk computer system and maintain accurate records
  • Assist with check-ins, check-outs, and room assignments
  • Perform other duties as assigned by management
Requirements:
  • High school diploma or equivalent required
  • Previous experience in a hotel or customer service role preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Basic knowledge of Microsoft Office and hotel operations
Benefits:
  • Competitive hourly rate
  • Medical, dental, and vision insurance
  • Short-term and long-term disability income
  • Term life and AD&D insurance
  • Paid time off
  • Employee assistance program
  • 401(k) retirement plan

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