Administrative Support Specialist

2 days ago


Renton, Washington, United States Hanger Clinic: Prosthetics & Orthotics Full time
About Hanger Clinic: Prosthetics & Orthotics

We are a leading provider of orthotic and prosthetic services and products, offering advanced solutions, clinically differentiated programs, and unsurpassed customer service.

Our Mission: To deliver exceptional care and innovative solutions to individuals in need of prosthetic and orthotic services.

Job Description

This Medical Office Administrator position is responsible for providing administrative support to patients, fellow employees, and referral sources through the coordination and administration of front office activities.

Key Responsibilities:

  • Providing administrative support to patients, fellow employees, and referral sources
  • Scheduling appointments and managing the front office activities
  • Validating insurance and payment authorization
  • Inputting claims and processing payments
  • Conducting account collections and performing billing research
  • Responding to telephone inquiries and managing incoming phone calls
  • Obtaining insurance authorization and providing financial counseling for patients
Requirements
  • High school diploma or GED required
  • Less than 1 year of customer service, administration, or related experience
  • Valid driver's license and driving record within Hanger's Motor Vehicle Safety Policy and Procedures
Preferred Qualifications and Experiences
  • 1-2 years of experience with EMR/electronic health/medical record systems
  • Working knowledge of HIPAA and other medical insurance regulations and terminology
  • Associate's degree
  • Ability to type 40 correct words per minute
  • 2 years of computer and office equipment experience
  • Basic administrative math accounting skills
Physical Requirements
  • Sit, walk, and stand regularly
  • Occasionally bend or twist
  • Regularly talk and hear
  • Use hands to operate standard office equipment
  • Reach with hands and arms
  • Lift up to 25 pounds
  • Closed vision, distance vision, and ability to adjust focus


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