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Administrative Assistant III, Naperville

2 months ago

Glen Ellyn, Illinois, United States College of DuPage Full time
Job Summary

We are seeking a highly skilled and customer-focused Administrative Assistant III to join our team at the College of DuPage. As a key member of our staff, you will provide exceptional support to students, faculty, and staff, ensuring a positive and inclusive experience for all.

Key Responsibilities
  • Provide exceptional customer service to students, faculty, and staff, responding to inquiries and resolving issues in a timely and professional manner.
  • Assist with day-to-day operations of the center, including registration, scheduling, and record-keeping.
  • Process e-permits, withdrawals, and other administrative tasks as needed.
  • Communicate effectively with students, instructors, and community patrons regarding center information and policies.
  • Provide referrals to other College of DuPage services and individuals as needed.
  • Maintain accurate records and reports, including student enrollment and course information.
Requirements
  • High school diploma required; some college coursework and customer service training preferred.
  • One year of customer service experience required; experience in higher education preferred.
  • Excellent oral and written communication skills required.
  • Knowledge of Windows, MSOffice, and keyboard skills required.
Working Conditions

This is a part-time position with a varied schedule, including mornings, afternoons, and evenings. The successful candidate will be able to work independently and as part of a team, with a strong focus on customer service and attention to detail.

Benefits

College of DuPage offers a competitive hourly rate, regular part-time positions, and a variety of fringe benefits, including retirement benefits, access to holiday pay, personal time, and other discounts on classes.

We are an equal opportunity employer committed to diversity and creating an inclusive environment for all employees. We do not discriminate against individuals in employment opportunities, programs, and/or activities on the basis of race, color, religion, gender, sexual orientation, age, national origin, ancestry, veterans' status, marital status, disability, military status, unfavorable discharge from military service, or on any other basis protected by law.