Public Area Ambassador

3 days ago

Orlando, Florida, United States KOLTER HOSPITALITY GROUP Full time

{"Job Title": "Lobby Attendant", "Reports to": "Executive Housekeeper", "Status": "Non-Exempt", "Position Summary": "As a Lobby Attendant, you will be responsible for providing exceptional guest experiences by ensuring public area cleanliness and service standards are met and exceeded. You will maintain a clean and welcoming work environment, demonstrating a courteous, warm, and professional attitude at all times.", "Essential Functions": ["Ensure all guest and employee entrances are clean and clear of trash, debris, spills, and residue.", "All sitting areas are consistently organized and refreshed.", "Ensure all restrooms are cleaned and fully stocked.", "Ensure all restroom equipment, fixtures, and dispensers are in full working order.", "Clean and empty all trash and recycle receptacles.", "Clean and maintain all guest hallway carpets, floors, and surrounding section areas, including doors, frames, walls, baseboards, guest elevator tracks, doors, and landing areas, wall sconces, and hallway vents.", "Ensure pool area is clean and clear of trash and furniture is arranged in place.", "Ensure gym is clean, equipment sanitized, towels, and other amenities are stocked and in good supply.", "Stock and replenish pool towel valet throughout the day.", "Properly utilize linen and trash chutes.", "Maintain a clean and organized Heart of House work area, including supply storage lockers.", "Exercise safe work practices within job function based on company guidelines at all times.", "Adhere to all guidelines pertaining to lost and found and suspicious activity.", "Adhere to appearance standards and guidelines.", "Qualifications": ["Education: High School or GED is preferred.", "Experience: Prior housekeeping experience is preferred, but not required.", "Hours Required: Must be able to work holidays and weekends. Hours may vary based on occupancy levels and hotel needs.", "Other Requirements: Ability to clearly understand and communicate with guests, Ability to push, pull, lift minimum of 50 lbs., Ability to bend, kneel, and stretch, Ability to walk/stand for extended periods of time, Free motion of arms, above waist"]}

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