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Hooters Brand Ambassador

2 months ago

Orlando, Florida, United States Hooters Full time

About the Role:

The Hooters Brand Ambassador is the iconic face of the Hooters brand, responsible for drawing guests into Hooters restaurants and creating a memorable experience. This exclusive position requires a charismatic and goal-oriented individual who embodies the Hooters brand values.

Key Responsibilities:

  • Entertain guests in a fun and engaging way, creating a welcoming atmosphere
  • Makes special occasions memorable by providing exceptional service and attention to detail
  • Works collaboratively as a team player to achieve sales and service goals
  • Represents the Hooters brand in a promotional capacity, including community outreach and events
  • Generates sales through the promotion of merchandise and menu items
  • Communicates effectively with team members to ensure seamless service delivery
  • Performs assigned tasks to maintain a high level of service quality
  • Continuously develops knowledge of food and beverage products to provide expert recommendations

Accountabilities:

  • Responsible alcohol service, ensuring compliance with regulations and company policies
  • Maintains proper sanitation and food handling practices to ensure a safe dining environment
  • Ensures food and beverage quality assurance, including accurate presentation and preparation
  • Contributes to a positive atmosphere by maintaining a fit and glamorous image
  • Prepares for shifts, arrives on time, and is prepared to provide exceptional service
  • Exudes charismatic energy, providing a fun and entertaining experience for guests

Service Standards:

  • Provides attentive customer service, ensuring guests feel valued and satisfied
  • Visible and available to guests at all times, providing a prompt and efficient service experience
  • Handles cash and credit transactions accurately and efficiently
  • Delivers speed of service, ensuring guests receive their orders in a timely manner
  • Represents the Hooters brand at store events, promoting products and services
  • Ensures order accuracy, double-checking orders before presentation to guests

Qualifications:

  • Knowledgeable in glamorous hair styling and makeup application
  • Excellent customer service skills, with the ability to engage guests in products and menu items
  • Basic mathematical computation skills, with the ability to handle cash and credit transactions
  • Ability to promote brand integrity and maintain professionalism at all times
  • Ability to communicate clearly and effectively with team members and guests
  • Ability to work well with others, as part of a high-performing team
  • Ability to multitask, prioritizing tasks to meet service standards
  • Ability to maintain an attractive fit and image, representing the Hooters brand
  • Must be 18 years of age (21 in some areas), with a valid ServSafe alcohol certification