Customer Service Representative

1 week ago


Midlothian, Virginia, United States MGN Foundation Full time
Job Overview

MGN Foundation is seeking a highly motivated and detail-oriented Customer Service Assistant to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our clients and stakeholders.

Key Responsibilities
  • Client Representation: Represent our clients with professionalism and clarity, ensuring that their needs are met and exceeded.
  • Information Provision: Provide accurate and timely information to the public about the clients we serve, fostering trust and confidence in our organization.
  • Customer Service: Deliver outstanding customer service while fostering positive relationships with our clients and stakeholders.
Qualifications
  • Communication Skills: Excellent communication skills, both written and verbal, are essential for success in this role.
  • Technical Skills: Basic computer proficiency and the ability to learn new software and systems quickly.
  • Interpersonal Skills: An outgoing and friendly personality, with a strong ability to build rapport with clients and colleagues.
  • Organizational Skills: Strong attention to detail and organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Personal Qualities: A strong work ethic, eagerness to learn and grow, and a commitment to delivering exceptional results.
What We Offer
  • Training and Development: Comprehensive training and development opportunities to help you succeed in your role and advance your career.
  • Competitive Compensation: Competitive compensation and performance-based bonuses.
  • Dynamic Team Environment: A supportive and energetic team atmosphere, with opportunities to collaborate and learn from colleagues.
  • Career Growth: Opportunities for advancement and career growth, with a focus on promoting from within.


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