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Customer Service Team Lead

2 months ago

Midlothian, Virginia, United States Domino's Pizza LLC Full time

About Domino's Pizza LLC

We are a leading pizza delivery company seeking a skilled Assistant Manager to join our team. As a key member of our management team, you will be responsible for ensuring exceptional customer service and driving sales growth.

Key Responsibilities:

  • Lead a team of customer service representatives to provide prompt and courteous service to customers.
  • Develop and implement strategies to increase sales and customer satisfaction.
  • Monitor and analyze sales data to identify trends and areas for improvement.
  • Collaborate with other departments to ensure seamless operations and excellent customer experience.

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Minimum 2 years of customer service experience, preferably in a fast-paced environment.
  • Excellent communication and leadership skills.
  • Ability to work in a team environment and adapt to changing priorities.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.

Confidentiality:

We are an equal opportunity employer and comply with all applicable laws prohibiting discrimination in employment. All applications will be kept confidential according to EEO guidelines.