Customer Service Account Specialist
2 weeks ago
Core Responsibilities:
The primary role of the Contact Center Account Consultant I is to respond to telephone inquiries concerning deposit and loan accounts while actively promoting the credit union's products and services, ensuring exceptional service delivery to members and colleagues throughout the organization.
Key Duties and Responsibilities:
- Respond to telephone inquiries related to deposit and loan accounts.
- Advocate for credit union products and services.
- Deliver outstanding service to members and team members.
- Execute transfers, withdrawals, and loan payments.
- Assist members with various transactions and inquiries.
- Promote additional products and services.
- Address member inquiries and resolve issues.
- Adhere to organizational policies and procedures.
- Complete necessary training sessions.
Performance Expectations:
- Achieve service quality benchmarks.
- Assess members' needs and provide recommendations.
- Meet or surpass performance goals.
- Cultivate relationships with members and team members.
- Provide constructive feedback to management.
- Participate in training opportunities.
- Uphold confidentiality standards.
Knowledge: Familiarity with the credit union or banking sector is preferred.
Skills:
- Proficient in computer operations.
- Strong attention to detail.
- Excellent communication abilities.
- Capability to thrive in a high-pressure environment.
- Consistent delivery of quality service.
- High school diploma with additional business coursework preferred.
- Previous experience in a customer-facing role.
- Proficient in computer usage and member interaction.
- Experience in a contact center environment is preferred.
- Ability to sit for extended periods.
- Clear verbal communication and auditory comprehension.
-
Customer Service Account Specialist I
7 days ago
Midlothian, Virginia, United States Virginia Credit Union Full timePosition Overview: Core Responsibilities: The Customer Service Account Specialist I is responsible for addressing phone inquiries related to savings and loan accounts while advocating for the organization's offerings and ensuring exceptional service to members and colleagues throughout the organization. Key Responsibilities: - Respond to phone inquiries...
-
Customer Service Account Specialist I
7 days ago
Midlothian, Virginia, United States Virginia Credit Union Full timePosition Overview: Core Responsibilities: The Customer Service Account Specialist I is responsible for addressing phone inquiries related to savings and loan accounts while advocating for the credit union's offerings and ensuring exceptional service to members and colleagues alike. Key Responsibilities: - Respond to phone inquiries concerning savings and...
-
Customer Service Account Specialist
2 weeks ago
Midlothian, Virginia, United States Virginia Credit Union Full timeJob Overview: Core Responsibilities: The primary role of the Contact Center Account Consultant I is to respond to phone inquiries concerning deposit and loan accounts while actively promoting the credit union's products and services, ensuring exceptional service quality to members and colleagues alike. Key Duties and Responsibilities: - Respond to telephone...
-
Healthcare Customer Service Specialist
2 weeks ago
Midlothian, Virginia, United States Bon Secours Full timeThank you for exploring a career opportunity with Bon Secours Scheduled Weekly Hours: 40 Work Shift: Days (United States of America) About Bon Secours: As a mission-driven and patient-centered organization, Bon Secours is dedicated to improving the health and wellness of individuals in mind, body, and spirit through outstanding patient services. Achieving...
-
Healthcare Customer Service Specialist
2 weeks ago
Midlothian, Virginia, United States Bon Secours Mercy Health Full timeAbout Bon Secours Mercy Health:At Bon Secours Mercy Health, we are committed to enhancing the quality, safety, and cost-effectiveness of healthcare services. Our facilities and healthcare professionals are recognized for their excellence in both clinical and operational practices.Our Mission:As a faith-driven and patient-centered organization, Bon Secours...
-
Healthcare Customer Service Specialist
2 weeks ago
Midlothian, Virginia, United States Bon Secours Full timeThank you for considering a career at Bon Secours Scheduled Weekly Hours: 40 Work Shift: Days/Evenings (United States of America) POSITION OVERVIEW: The Healthcare Customer Service Specialist will act as the primary liaison for all patients and the community. This role involves receiving and processing patient referrals, managing patient registration,...
-
Insurance Account Specialist
3 days ago
Midlothian, Virginia, United States Jason Claybrook - State Farm Agent Full timeJob OverviewWe are seeking a highly organized and efficient professional to join our team as an Insurance Account Specialist. As a key member of our agency, you will play a vital role in supporting our insurance agents in gaining and keeping customers.Key ResponsibilitiesCustomer Relationship ManagementEstablish and maintain strong relationships with...
-
Insurance Account Specialist
3 days ago
Midlothian, Virginia, United States Jason Claybrook - State Farm Agent Full timeJob OverviewWe are seeking a highly organized and efficient professional to join our team as an Insurance Account Specialist. As a key member of our agency, you will play a vital role in supporting our insurance agents in gaining and keeping customers.Key ResponsibilitiesCustomer Relationship ManagementEstablish and maintain strong relationships with...
-
Customer Service Representative
3 days ago
Midlothian, Virginia, United States Cindy Shumaker - State Farm Agent Full timeJob OverviewCindy Shumaker - State Farm Agent is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our team, you will be responsible for delivering exceptional customer experiences and providing top-notch support to our clients.Key ResponsibilitiesCustomer Engagement: Engage with...
-
Client Service Specialist
2 weeks ago
Midlothian, Virginia, United States NFP Full timeAbout Us NFP is a Fee-Only Fiduciary with a broad presence across the East Coast, West Coast, Midwest, and Mid-Atlantic regions, dedicated to providing outstanding service to clients through customized portfolios and a dedicated financial planning team. Our mission is to simplify financial journeys and assist clients in achieving their goals, all while...
-
Service Team Member
16 hours ago
Midlothian, Virginia, United States Michaels Stores Full timeJob SummaryWe are seeking a highly motivated and customer-focused Service Team Member to join our team at Michaels Stores. As a Service Team Member, you will be responsible for delivering exceptional customer service, ensuring a seamless shopping experience, and maintaining a well-organized store environment.Key ResponsibilitiesCustomer Service: Provide...
-
Client Relations Account Specialist
1 week ago
Midlothian, Virginia, United States Virginia Credit Union Full timeJob Overview: Core Responsibilities: The primary role of the Contact Center Account Consultant I is to respond to phone inquiries concerning deposit and loan accounts while actively promoting the credit union's products and services, ensuring exceptional service quality to members and colleagues alike. Key Duties and Responsibilities: - Respond to phone...
-
Customer Service Leader
3 days ago
Midlothian, Virginia, United States Food Lion Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Leader to join our team at Food Lion. As a key member of our retail operations team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide fast, easy, flexible, and friendly...
-
Customer Service Representative
3 days ago
Midlothian, Virginia, United States Sherwin-Williams Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.Key ResponsibilitiesCustomer Service: Ensure high...
-
Customer Service Representative
3 days ago
Midlothian, Virginia, United States Food Lion Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Front End team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers, and maintaining a clean and organized store environment.Key...
-
Customer Service Representative
3 days ago
Midlothian, Virginia, United States MGN Foundation Full timeJob OverviewMGN Foundation is seeking a highly motivated and detail-oriented Customer Service Assistant to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our clients and ensuring their needs are met with professionalism and clarity.Key Responsibilities:Represent our clients with...
-
Customer Service Representative
5 days ago
Midlothian, Virginia, United States Walmart Full timeJob OverviewThis role focuses on providing exceptional customer service, preventing loss, and ensuring a safe and secure shopping environment at the store entrances.Key Responsibilities:Verify purchases and assist with returned itemsKeep store entrances safe and secureProvide excellent customer service and supportBenefits and Perks:Competitive hourly...
-
Customer Service Representative
1 week ago
Midlothian, Virginia, United States MGN Foundation Full timeJob OverviewMGN Foundation is seeking a highly motivated and detail-oriented Customer Service Assistant to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our clients and stakeholders.Key ResponsibilitiesClient Representation: Represent our clients with professionalism and clarity,...
-
Customer Service Representative
1 week ago
Midlothian, Virginia, United States MGN Foundation Full timeJob OverviewMGN Foundation is seeking a highly motivated and detail-oriented Customer Service Assistant to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our clients and stakeholders.Key ResponsibilitiesClient Representation: Represent our clients with professionalism and clarity,...
-
Account Representative
3 days ago
Midlothian, Virginia, United States Virginia Green Pc Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Account Representative to join our team at Virginia Green PC. As an Account Representative, you will play a critical role in improving the overall customer experience and increasing sales volume.Key ResponsibilitiesGenerate Revenue: Solicit and obtain orders, understand and interpret...