Customer Service Representative
5 days ago
MGN Foundation is seeking a highly motivated and detail-oriented Customer Service Assistant to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our clients and ensuring their needs are met with professionalism and clarity.
Key Responsibilities:
- Represent our clients with professionalism and clarity, providing accurate information to the public about the services we offer.
- Deliver outstanding customer service while fostering positive relationships with our clients and stakeholders.
- Collaborate with internal teams to resolve client inquiries and concerns in a timely and efficient manner.
Requirements:
- Excellent communication and interpersonal skills, with the ability to effectively interact with clients and colleagues.
- Basic computer proficiency and familiarity with customer relationship management (CRM) software.
- Outgoing and friendly personality, with a strong focus on building positive relationships.
- Attention to detail and strong organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
- Eagerness and willingness to learn and grow, with a strong desire to develop skills and expertise in customer service and support.
What We Offer:
- Full training and development opportunities to help you succeed in your role and advance your career.
- Competitive compensation and performance-based bonuses.
- A dynamic and supportive team environment, with opportunities for growth and professional development.
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