Technical Project Support Specialist
2 weeks ago
Position Overview:
The Project Analyst plays a crucial role in supporting Project Managers, Senior Project Managers, and Program Managers in overseeing intricate technical initiatives that have been defined and authorized through the organization's project initiation framework. This position is vital for the success of the overall program, providing assistance with project status updates, tracking issues and risks, coordinating action items, and fulfilling various administrative responsibilities.
Key Responsibilities:
- Assist Project Managers, Senior Project Managers, and Program Managers with daily operational support for significant projects, programs, or strategic initiatives.
- Facilitate the development and upkeep of all project-related PMO documentation and deliverables, including project status reports, issue logs, action item lists, and meeting summaries.
- Maintain ongoing tracking of project status for reporting to stakeholders and senior leadership.
- Engage in the formulation of business requirements, scopes of work, and related documentation.
- Support Project Managers in managing third-party vendors and service providers to ensure effective collaboration and execution between internal and external resources.
- Exhibit a solid understanding of and comply with Trustmark's project management standards and methodologies.
- Perform additional tasks as assigned.
Qualifications:
- A Bachelor's degree or higher from an accredited institution.
- A minimum of 3 years of relevant experience in project management, systems implementation, or related fields.
- While formal certifications are not mandatory, pursuit of designations such as PMP, ITIL, Six Sigma, or similar credentials is highly encouraged.
- Proven ability to comprehend the components of complex projects.
- Familiarity with PMI/PMBOK standards.
- Exceptional written and verbal communication skills, with the ability to effectively convey information to project team members.
- Strong follow-up capabilities.
- Quick adaptability to new terminology, concepts, and ideas.
- Effective multitasking abilities, prioritizing tasks based on urgency.
- Outstanding organizational skills.
- Proficient in essential software applications, including project management tools (ServiceNow PPM, MS Project, or other prevalent PM systems), as well as MS Excel, Word, and PowerPoint.
- A background in Information Technology is preferred, with experience in the Financial Services sector being an advantage.
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