IT Support Specialist

4 weeks ago

Orlando, Florida, United States Holland & Knight Full time
Job Summary

We are seeking a highly skilled IT Support Specialist to join our team at Holland & Knight. The successful candidate will be responsible for providing technical support to attorneys and staff, ensuring the smooth operation of our IT systems and infrastructure.

Key Responsibilities
  • Provide technical support to attorneys and staff, including troubleshooting and resolving IT-related issues.
  • Support all PCs, phones, IT peripherals, and IT infrastructure in the office.
  • Document work in the IT incident ticketing system thoroughly.
  • Provide support to incidents escalated from IT technicians or the service desk.
  • Participate in internal IT groups during projects and activities.
  • Respond to power, HVAC, network, and other outages, planned and unplanned, in the office.
Requirements
  • 3+ years of corporate environment experience.
  • 3+ years of technical support experience.
  • Experience using and supporting Microsoft Windows 10, Microsoft Office Suite, especially Outlook and Word.
  • Experience supporting and troubleshooting Cisco VoIP phone and voicemail system.
  • Experience supporting and troubleshooting web conferencing, especially Zoom and Microsoft Teams.
  • Experience using and supporting Apple and Android mobile devices and OSes.
  • Experience configuring and supporting printers and multifunction devices.
  • Experience using ServiceNow to log IT incidents.
  • Network troubleshooting knowledge.
  • General experience with server/network rooms (patching network equipment, racking servers, evaluating power and cooling issues).
  • Experience supporting and troubleshooting audio-visual equipment.
  • Strong customer service orientation, with a can-do attitude and follow-through skills.
  • Possess analytical and problem-solving skills.
  • Work well with others in a team environment requiring minimal supervision.
  • Strong overall written and oral communication skills.
  • Ability to effectively contribute to project documentation.
  • Ability to contribute and positively impact internal specialty support team or a major project.
  • Capable of traveling for business and working in different H&K sites independently.
  • Capable of lifting and moving equipment weighing as much as 50 lbs.
  • Ability to work onsite at H&K offices.
Benefits

Holland & Knight offers a comprehensive benefits package, including generous paid time off, eleven paid holidays per year, time off for bereavement or jury duty, paid leave for new parents, comprehensive medical, dental, and vision plans, life and AD&D insurance, short and long-term disability insurance, tax-advantaged accounts for health care expenses, FSA for dependent care, supplemental AFLAC policies for medical care, excess liability coverage, health advocacy services, behavioral health and counseling resources for all family members, 401(k), profit sharing, pre-tax transit and parking program, backup care for children and adults, senior care planning support, and resources for individuals with developmental disabilities and their caregivers.

Benefits may vary by position and office.

Holland & Knight is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran or any other protected class.

  • IT Support Specialist

    4 weeks ago

    Orlando, Florida, United States Merge IT LLC Full time

    Job Summary:We are seeking an experienced IT Support Specialist to join our team at Merge IT LLC. The ideal candidate will have a strong background in Windows and Mac OS X, as well as excellent customer service skills.Key Responsibilities:Install, upgrade, deploy, test, maintain, and troubleshoot Windows and Mac OS X, including O365Provide and restore...

  • IT Support Specialist

    4 weeks ago

    Orlando, Florida, United States WheelHouse IT Full time

    Job OpportunityWheelHouse IT, a leading Managed Service Provider in South Florida, is seeking a skilled and enthusiastic Support Agent to join our team. As the entry-level position on our Support Desk, this role offers a unique opportunity to gain hands-on experience in the field of IT. Our Support Agents play a vital role as our end users' first point of...

  • IT Support Specialist

    1 month ago

    Orlando, Florida, United States Merge IT LLC Full time

    Job Title: IT Support EngineerWe are seeking a highly skilled IT Support Engineer to join our team at Merge IT LLC. As an IT Support Engineer, you will be responsible for providing technical support and maintenance for our clients' IT infrastructure.Key Responsibilities:Install, configure, and troubleshoot Windows and Mac OS X systems, including O365Provide...

  • Imaging Technologist Specialist

    3 weeks ago

    Orlando, Florida, United States HealthCare Support Full time

    HealthCare Support is seeking a skilled Imaging Technologist Specialist for a 13-week contract in Orlando, Florida. This role involves working with cutting-edge imaging technology to capture high-quality images for diagnostic purposes. The successful candidate will possess the ability to operate complex imaging equipment, take accurate measurements, and...

  • Workday HCM Migration Specialist

    4 weeks ago

    Orlando, Florida, United States GlobalSource IT Full time

    GlobalSource IT is seeking a Workday HCM Migration Specialist to assist in the migration of its PeopleSoft HCM/Core HR platform to Workday HCM. The ideal candidate will have over 8 years of ERP configurations and at least 2 years of Workday HCM/Core HR experience. Key responsibilities include reviewing current Core HR processes, assisting in the migration,...

  • IT Support Specialist

    4 weeks ago

    Orlando, Florida, United States Mastech Digital Full time

    IT Support Specialist Job SummaryMastech Digital is seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support and customer service within the service desk environment.Key Responsibilities:System Installation & Maintenance:Set up and install new personal computer systems for...

  • Senior Cybersecurity Specialist

    4 weeks ago

    Orlando, Florida, United States Merge IT LLC Full time

    Job Title: Senior Cybersecurity SpecialistWe are seeking a highly skilled Senior Cybersecurity Specialist to join our team at Merge IT LLC. As a key member of our cybersecurity team, you will be responsible for the configuration, deployment, and day-to-day management of our customer's next-generation security solutions in a 24/7/365 environment.Key...

  • CT Technologist CT Tech Specialist

    4 weeks ago

    Orlando, Florida, United States HealthCare Support Full time

    HealthCare Support is seeking a skilled CT Technologist for a 13-week contract in Orlando, Florida.As a CT Technologist with HealthCare Support, you will have access to immediate enrollment in health insurance, dental insurance, life insurance, and an employee assistance program. You will also have access to open investment accounts and licensure and...

  • IT Support Specialist

    4 weeks ago

    Orlando, Florida, United States Mastech Digital Full time

    Job Summary:Mastech Digital is seeking a skilled Information Technology Support Specialist to join our team. As an IT Support Specialist, you will be responsible for installing new personal computer systems, reviewing and upgrading existing systems, and troubleshooting technical issues. You will also be responsible for training users on software usage and...

  • Administrative Support Specialist

    4 weeks ago

    Orlando, Florida, United States Landtrust Title of Central Florida Full time

    Administrative Support SpecialistWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Landtrust Title of Central Florida. As an Administrative Support Specialist, you will provide administrative support to our staff and clients, ensuring seamless day-to-day operations.Key Responsibilities:Respond to...

  • IT Support Specialist

    4 weeks ago

    Orlando, Florida, United States Mastech Digital Full time

    Job SummaryMastech Digital is seeking a skilled IT Support Specialist to join our team. As a key member of our service desk, you will provide technical support and customer service to our users, ensuring the smooth operation of our IT systems.Key Responsibilities:System Installation & Maintenance:Install and configure new personal computer systems for...

  • Technical Support Specialist

    4 weeks ago

    Orlando, Florida, United States Avaso Technology Solutions Full time

    Job Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at AVASO Technology Solutions. As a Technical Support Specialist, you will be responsible for providing technical support to our clients, including troubleshooting, repair, and maintenance of desktop, laptop, and mobile devices.Key...

  • Technical Support Specialist

    2 months ago

    Orlando, Florida, United States Softworld Inc Full time

    Job Title: Tech Support SpecialistJob Location: Orlando, FLOnsite Requirements:Experience with Inbound Call CenterExcellent Customer ServiceTech SavvyJob Description:We are seeking a highly skilled Tech Support Specialist to join our team at Softworld Inc. in Orlando, FL. As a Tech Support Specialist, you will be responsible for providing top-notch technical...

  • Radiology Imaging Specialist

    4 weeks ago

    Orlando, Florida, United States Healthcare Support Permanent Placement Full time

    Job Summary:We are seeking a skilled Radiology Imaging Specialist to join our team at Healthcare Support Permanent Placement. As a Radiology Imaging Specialist, you will be responsible for conducting CT scans under the guidance of a Radiologist to aid in diagnosing medical conditions in patients of all ages.Responsibilities:Operating CT equipment to ensure...

  • Audiovisual Support Specialist

    4 weeks ago

    Orlando, Florida, United States LMG Full time

    LMG is seeking a skilled Audiovisual Support Specialist to provide technical assistance to our team. The ideal candidate will have strong computer skills and be detail-oriented.The Audiovisual Support Specialist will be responsible for:Receiving and logging incoming items into the maintenance computer systemDetermining item priority and creating service...

  • Administrative Support Specialist

    4 weeks ago

    Orlando, Florida, United States Landtrust Title of Central Florida Full time

    We're seeking a detail-oriented and organized Administrative Support Specialist to join our team at Landtrust Title of Central Florida. As an Administrative Support Specialist, you will provide administrative support to our staff and clients, ensuring seamless day-to-day operations.Key Responsibilities:Respond to client inquiries and resolve issues in a...

  • Desktop Support Specialist

    4 weeks ago

    Orlando, Florida, United States Tekfortune Inc Full time

    Job Title: Desktop Support SpecialistJob Summary:We are seeking a skilled Desktop Support Specialist to join our team at Tekfortune Inc. As an Onsite Support Technician, you will provide quality services to end-users, including installing and configuring desktops, laptops, and mobile devices.Key Responsibilities:Provide customer-facing end-user...

  • Technical Support Specialist

    4 weeks ago

    Orlando, Florida, United States HonorVet Technologies Full time

    Job Title: Technical Support SpecialistLocation: Orlando, FLDuration: 6+ MonthsWhat you will do in this role:As a Technical Support Specialist at HonorVet Technologies, you will be responsible for managing and resolving the most challenging issues for the ServiceNow platform. This includes being the first point of escalation within the technical support...

  • Audiovisual Support Specialist

    1 month ago

    Orlando, Florida, United States Entertainment Technology Partners LLC Full time

    Audiovisual Support SpecialistEntertainment Technology Partners LLC is seeking a skilled Audiovisual Support Specialist to join our team. As a key member of our team, you will be responsible for ensuring the quality and readiness of our audiovisual equipment for events and productions.Key Responsibilities:Load and unload equipment from trucks, ensuring...

  • Administrative Support Specialist

    4 weeks ago

    Orlando, Florida, United States McCray Global Protection Full time

    Job DescriptionWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our HR/People Operations Department at McCray Global Protection. The ideal candidate will have excellent communication skills, a strong work ethic, and the ability to work autonomously.The Administrative Support Specialist will be responsible for...