Kitchen Operations Manager

2 weeks ago


Chicago Illinois, United States Puttery Full time
About Puttery

Puttery is a unique entertainment venue that offers a modern twist on the classic game of putting. Our one-of-a-kind course features challenging and engaging obstacles at every turn, making each round exciting and enjoyable for our guests. We are more than just a game – we are a social hub where friends and family can come together for a fun and competitive experience.

Our Mission

We strive to create a lively and welcoming atmosphere where everyone can feel at home. Whether you're looking to host a special event, plan a date night, or just have a casual outing with friends, we've got you covered.

Job Details

Job Title: Kitchen Manager

Location: Chicago, IL

Position Type: Hourly

Compensation: $23.00 - $25.00

Job Purpose

The BOH Lead (Kitchen Manager) is responsible for daily operations in the kitchen. A BOH Lead should be well-informed about culinary positions, recipe standards, and hospitality for guests. During their shift, a BOH Lead will open & close the venue following standard procedures, verify recipe adherence through line checks and visual inspection during service, and support management, staff, and guest requests as needed.

Responsibilities
  • Oversee daily culinary operations and deliver an outstanding food experience for Puttery guests.
  • Follow culinary standards and training guidelines.
  • Reward and express genuine appreciation of the team's dedication, hard work, and time.
  • Escalate issues and complaints related to staff, guests, and the kitchen.
  • Demonstrate skills for preparation, cooking, and serving safe and inspiring culinary items.
  • Ensure all culinary products are served to meet or exceed our high standards.
  • Develop and maintain good working relationships with a variety of people, including vendors, internal stakeholders, staff, and senior management.
  • Contribute to a climate of appreciation and respect for all Puttery Team Members.
  • Perform other duties as assigned and requested by the General Manager and the Executive Chef.
Qualifications & Skills
  • Work extended hours as required and/or during busy periods based on business needs.
  • Work with minimal supervision.
  • Support the Executive Chef in the general operation of the kitchen.
  • Excellent interpersonal and customer service skills.
  • Establish strong relationships with staff in other areas of the Puttery operations, including managers and front-of-house departments.
  • Excellent organizational skills and attention to detail.
  • Supervising all food preparation and ensuring strict adherence to food hygiene regulations.
  • Recognize, maintain, and improve safety and sanitation in the kitchen.
  • Excellent time management skills.
  • Strong analytical and problem-solving skills.
Education and/or Experience Requirements
  • Demonstrated understanding of various cooking methods, ingredients, equipment, and procedures.
  • Prior experience in a leading position with an excellent record of kitchen and staff management.
  • Accuracy and speed in handling in-the-moment conditions and providing solutions with hospitality and guest experience as a priority.
  • Outstanding communication skills, and experience working with the staff at all levels.
  • Familiarity with culinary trends and industry best practices.
  • Working knowledge of various computer software programs (MS Office, inventory management software, Point of Sale systems).
Physical Requirements
  • Prolonged periods sitting at a desk and working on a computer.
  • Ability to stand for hours at a time, including maneuvering up and downstairs.
  • Ability to travel, unassisted as needed.
  • Must be able to lift up to 50 pounds at-a-time without assistance.


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