Customer Relationship Development Specialist
4 weeks ago
Kinsmith Finance is a dynamic organization that offers a competitive salary range of $45,000 - $60,000 annually for our Customer Relationship Development Specialist role.
As a Manager Trainee, you will play a key role in driving business growth by developing and maintaining strong customer relationships that lead to meeting monthly office performance goals. Your responsibilities will include:
Key Responsibilities:
- Superior Customer Service and Relationship Building: Foster long-term relationships with customers, providing exceptional service and support to drive customer satisfaction and loyalty.
- Contacting & Developing Solutions with Customers: Proactively identify customer needs and develop tailored solutions to meet their requirements.
- Accurate Customer Record Maintenance: Ensure accurate and up-to-date customer records to inform business decisions and drive growth.
- Loan Application and Payment Processing: Process loan applications, customer payments, and loan closings efficiently and accurately.
- Marketing & Solicitation: Identify opportunities to promote our services and products to customers, driving new business and revenue growth.
- General Support: Collaborate with the office manager and other staff to achieve performance goals and drive business success.
As a Manager Trainee, you will be trained to take on additional responsibilities, including managing the effective operations of a team. Advancement will depend on your demonstrated desire, performance, and capabilities, as well as the company's available opportunities.
Required Skills and Qualifications:
- Strong Communication, Organizational, and Problem-Solving Skills: Effectively communicate with customers, colleagues, and management to drive business growth and resolve issues.
- Prior Supervisory Experience: Proven ability to supervise and train others, driving team performance and growth.
- Prior Finance, Retail, or Sales Experience: Relevant experience in finance, retail, or sales, with a strong understanding of customer relationships and business operations.
- Flexibility and Availability: Willingness to work beyond standard hours to meet business goals and drive growth.
- Basic Computer Proficiency: Proficient in using computers and software applications to drive business efficiency and effectiveness.
- High School Diploma or Equivalent: Minimum education requirement for the role.
- Valid Driver's License and Reliable Transportation: Ability to travel between branches daily, with a valid driver's license and reliable personal transportation.
Benefits:
Kinsmith Finance offers a comprehensive benefits package, including a competitive salary, opportunities for career advancement, and a dynamic work environment that fosters growth and development.
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