Contract Service Specialist
2 weeks ago
Become a part of our dynamic team as a Contract Service Specialist, where you will provide top-notch support to our clients in tax preparation and related services.
Key Responsibilities:
- Deliver exceptional customer service through phone support to clients and branch staff.
- Provide comprehensive training and support on tax laws, software, forms, and administrative tasks.
- Maintain accurate call logs and records.
Requirements:
- Previous experience in customer service, preferably in a call center environment.
- Strong communication and problem-solving skills.
- Ability to work flexible hours, including weekends.
What We Offer:
- Competitive hourly rate.
- Opportunities for professional growth and development.
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