Community Engagement Specialist

2 weeks ago

Los Angeles, California, United States Netmarble US Full time
Community Manager Job Description

Netmarble US is seeking a highly skilled and passionate individual to join our Community Team as a Community Manager. This role involves developing and managing communications strategy and social media channels for our mobile games.

Key Responsibilities:
  • Develop and manage community strategy, social calendars, and content for various social media channels.
  • Create and manage high-quality communications and content on social media channels with timely delivery.
  • Develop innovative plans, programs, and strategies to increase reach and engagement of our community.
  • Collaborate with Creative Teams to drive social media content pipeline.
  • Plan and execute community projects, including online events and promotions.
  • Analyze and report impact and results of communications and community promotions.
  • Collaborate with other teams to develop and grow the game brand.
  • Generate meaningful reports on community sentiment and game feedback.
  • Manage and analyze performance of official communication platforms.
Requirements:
  • Over 3 years of experience in community management, social media management/marketing, or public communication.
  • Strong understanding of current social media trends and mobile game community trends.
  • Ability to communicate effectively with mobile game communities.
  • Passionate gamer with strong understanding/experience in mobile games.
  • Strong writing skills and practical experience in writing social media copy.
  • Excellent communications and interpersonal skills.
  • Good analytical and reporting skills.
  • Self-motivated and able to develop new initiatives and manage multiple tasks.
  • Proficiency with Microsoft Office.
  • Business level of English skills.
Benefits:

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