Hotel Front Desk Associate

7 days ago


Reeds Spring, Missouri, United States Best Western Branson Inn and Conference Center Full time

The Best Western Branson Inn and Conference Center seeks a highly skilled and detail-oriented Hotel Front Desk Agent to join our team. As a key member of our front desk staff, you will be responsible for providing exceptional guest service, handling room reservations, and ensuring that every guest feels welcome and valued.

Job Summary

We are looking for an individual who is knowledgeable about hotel operations, has excellent communication skills, and is able to work effectively in a fast-paced environment. If you are a team player with a passion for delivering outstanding customer service, we encourage you to apply for this exciting opportunity.

Key Responsibilities
  • Provide exceptional guest service, responding to their needs and requests in a timely and professional manner.
  • Process room reservations, check-ins, and check-outs, while maintaining accurate records and adhering to company policies.
  • Maintain a clean and organized workspace, including the lobby area, pool, fitness center, and restrooms.
  • Communicate effectively with colleagues and management to ensure seamless operation of the front desk.
Requirements
  • A high school diploma or equivalent required; minimum one year experience in same position at a hotel of comparable quality preferred.
  • Strong basic math skills and proficiency in using computer systems.
  • Demonstrated ability to learn quickly, work independently, and maintain a safe working environment.

This is a full-time position with an estimated salary range of $30,000 - $40,000 per year, depending on experience.



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