Front Desk Agent

3 weeks ago


Spring Hills, Texas, United States Next Generation Orthopedic and Spine Institute Full time
Job Title:

Front Desk Staff

About the Role:

We are seeking a positive and friendly individual to provide exceptional service to our hotel guests at the Next Generation Orthopedic and Spine Institute. As a Front Desk Agent, you will be responsible for assisting guests with the check-in and check-out processes, issuing room keys, and processing payments. This role requires excellent communication skills and the ability to stay positive even in challenging situations.

Duties and Responsibilities:
  • Monitor clinic operations and maintain knowledge of activities.
  • Take reservations and answer questions via phone and in-person.
  • Build rapport with patients and identify their needs through friendly conversation and open-ended questions.
  • Verify insurances and schedule appointments.
Required Skills and Qualifications:
  • Friendly and outgoing personality.
  • Proficient in English and Spanish; knowledge of other languages is a plus.
  • Computer literacy.
  • Able to resolve issues with a customer-focused orientation.
Compensation Package:

The estimated annual salary for this position is $45,000 - $60,000 based on industry standards and location.

Benefits:
  • Flexible scheduling.
  • Career advancement opportunities.
  • Competitive compensation package.

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