Front Office Associate Manager

7 days ago


Reeds Spring, Missouri, United States Best Western Branson Inn and Conference Center Full time

The Best Western Branson Inn and Conference Center is seeking an experienced Hotel Front Desk Agent to join our team. As a Hotel Front Desk Agent, you will be responsible for managing the front desk operation, including checking-in and checking-out guests, processing payments, and responding to guest inquiries.

About the Job:

  • Assist guests with check-in and check-out procedures.
  • Answer phone calls and respond to guest inquiries in a professional and courteous manner.
  • Maintain accurate records of guest transactions and communicate effectively with housekeeping and other departments.
  • Upsell hotel services and amenities to guests.

Key Qualifications:

  • High school diploma or equivalent required.
  • Minimum one year experience in a similar position at a hotel of comparable quality.
  • Strong basic math skills and computer experience required.
  • Excellent communication and interpersonal skills essential.

Salary Estimate: $28,000 - $38,000 per year



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