Administrative Support Associate

2 weeks ago


Frisco, Texas, United States Tenet Florida Physician Services, L.L.C. Full time

Job Title: Support Service Representative

Job Overview:

The Support Service Representative plays a crucial role in delivering administrative assistance while managing medical documentation, including medical records, EOBs, UB92s, and detailed statements for both internal and external stakeholders.

Key Responsibilities:

  • Handle requests for medical records, EOBs, UB92s, and itemized statements directed to the appropriate business unit.
  • Perform a variety of clerical tasks such as organizing correspondence, filing documents, photocopying, scanning, and indexing records.
  • Manage mail printing, tracking, and distribution efficiently.
  • Execute additional tasks as assigned by management.

Qualifications:

Tenet Florida Physician Services, L.L.C. requires candidates to provide proof of all necessary vaccinations and screenings before commencing employment, which may include COVID-19 and influenza vaccinations, among others.

Skills and Abilities:

To excel in this position, candidates must demonstrate the following:

  • Proficiency in computer applications such as MS Word, Excel, and Outlook.
  • Strong interpersonal, verbal, and written communication skills, along with excellent listening and organizational abilities.
  • Capability to thrive in a fast-paced environment.
  • Quick learning ability within a short timeframe.
  • Skill in prioritizing and managing multiple responsibilities.
  • Familiarity with healthcare terminology.
  • Customer service expertise.
  • Ability to conduct independent research.
  • Data entry skills, including proficiency in 10-key by touch.

Education and Experience:

A high school diploma or equivalent is required, along with 0 to 3 years of experience in a business office or related field.

Physical Requirements:

Employees must be able to sit and work at a computer for extended periods.

Work Environment:

The role is situated in an office/team-oriented environment, providing a collaborative atmosphere.



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