Administrative Support Associate
2 weeks ago
Job Title: Support Service Representative
Job Overview:
The Support Service Representative plays a crucial role in delivering administrative assistance while managing medical documentation, including medical records, EOBs, UB92s, and detailed statements for both internal and external stakeholders.
Key Responsibilities:
- Handle requests for medical records, EOBs, UB92s, and itemized statements directed to the appropriate business unit.
- Perform a variety of clerical tasks such as organizing correspondence, filing documents, photocopying, scanning, and indexing records.
- Manage mail printing, tracking, and distribution efficiently.
- Execute additional tasks as assigned by management.
Qualifications:
Tenet Florida Physician Services, L.L.C. requires candidates to provide proof of all necessary vaccinations and screenings before commencing employment, which may include COVID-19 and influenza vaccinations, among others.
Skills and Abilities:
To excel in this position, candidates must demonstrate the following:
- Proficiency in computer applications such as MS Word, Excel, and Outlook.
- Strong interpersonal, verbal, and written communication skills, along with excellent listening and organizational abilities.
- Capability to thrive in a fast-paced environment.
- Quick learning ability within a short timeframe.
- Skill in prioritizing and managing multiple responsibilities.
- Familiarity with healthcare terminology.
- Customer service expertise.
- Ability to conduct independent research.
- Data entry skills, including proficiency in 10-key by touch.
Education and Experience:
A high school diploma or equivalent is required, along with 0 to 3 years of experience in a business office or related field.
Physical Requirements:
Employees must be able to sit and work at a computer for extended periods.
Work Environment:
The role is situated in an office/team-oriented environment, providing a collaborative atmosphere.
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