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Customer Service Representative

1 month ago

Lake Worth, Florida, United States State Farm Insurance Full time

State Farm Insurance

**Job Summary**

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner.

**Key Responsibilities**

* Assist customers with policy changes, renewals, and cancellations
* Provide accurate and timely information regarding insurance products and services
* Process policy applications and handle billing and payment inquiries
* Collaborate with team members to ensure customer satisfaction
* Maintain accurate customer records and update information as needed
* Stay updated on industry trends and changes in insurance policies

**Requirements**

* Excellent communication and customer service skills
* Ability to work in a fast-paced environment and prioritize tasks effectively
* Strong analytical and problem-solving skills
* Proficiency in using computer software and systems

**What We Offer**

* Competitive salary and benefits package
* Opportunities for career growth and professional development
* Collaborative and dynamic work environment

**If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.