U-Box Customer Care Representative

1 week ago


Traverse City, Michigan, United States U-Haul Full time
Job Summary:

U-Haul is seeking a highly motivated and customer-focused U-Box Customer Care Representative to join our team. As a U-Box Customer Care Representative, you will be responsible for delivering exceptional customer service and ensuring the safe transportation of U-Box containers to customers. This is a great opportunity to work for a company that values its employees and provides a supportive work environment.

Key Responsibilities:
  • Operate a flatbed truck and transport U-Box containers to and from customers' locations.
  • Load and unload U-Box containers at customers' locations.
  • Participate in ongoing training and development programs to improve skills and knowledge.
  • Provide exceptional customer service and respond to customer inquiries in a timely and professional manner.

Requirements:
  • Clean motor vehicle driving record.
  • High school diploma or equivalent.
  • Department of Transportation certification.
  • Commercial driver's license (CDL).

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes or chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.

U-Haul is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please apply today.

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