Relief Customer Service Representative Driver
6 days ago
The Relief Customer Service Representative Driver is a key member of our team at Vestis, responsible for providing exceptional customer service and ensuring the timely delivery of products to our clients.
Responsibilities:- Safely operate a company step van to provide products and services to clients in designated areas.
- Verify daily preventative maintenance of the vehicle and maintain proper operator documentation.
- Manage daily routes independently to ensure accurate and timely delivery of products.
- Load and unload products according to company policies, procedures, and guidelines.
- Review invoices daily for complete and accurate information and make corrections as needed.
- Meet sales goals and promote overall route growth to enhance profitability.
- Develop leads and prospects, call on prospective customers to solicit business, prepare service agreements, and install new accounts.
- Assist the sales organization with the procurement of additional new business.
- Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers.
- Monitor customer feedback and handle customer issues in a prompt and courteous manner.
- Take responsibility for personal safety and watch out for the safety of others.
- Must be a minimum of 21 years of age and have a valid driver's license.
- Excellent driving record and customer service experience with a wide variety of consistent customer contact.
- Strong math and basic computer skills.
- Demonstrated experience selling services/products and generating new business preferred.
- Excellent customer service and verbal communication skills required.
- Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns.
Working conditions may include exposure to adverse and varying weather conditions, fast-paced environments, and irregular and long hours.
Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance.
Must be able to occasionally lift and maneuver 50+ lbs. This position requires bending, squatting, climbing, and reaching.
Education:High school degree or equivalent required.
License Requirements/Certifications:Valid Driver's License required.
Vestis is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
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