Parts Sales Representative

16 hours ago


Hammond, Louisiana, United States Kenworth Louisiana Full time

We are seeking a highly motivated and experienced Parts Sales Representative to join our team at Kenworth of Louisiana, LLC. As a Parts Sales Representative, you will be responsible for assisting customers in selecting the required parts in a friendly, professional, and efficient manner.

Job Summary

The ideal candidate will have a strong understanding of the parts industry and be able to communicate effectively with customers. You will be responsible for informing customers of companion part requirements and specials, and ensuring that the customer is exposed to the full product line.

Key Responsibilities

  • Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner
  • Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line
  • Answers phone calls, providing price quotes and other information
  • Provides high level of service to internal and external customers
  • Pulls and fills orders from stock
  • Notifies parts manager of out-of-stock parts or shop materials that need immediate attention
  • Locates out-of-stock parts from outside source and submits an emergency order if necessary
  • Follows up on back-ordered parts
  • Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required
  • Replenishes assigned inventory daily
  • Assists outside sales representatives with their orders
  • Ensures that all charge sales are signed by the customer
  • Ensures that all customers receive their copy of the invoice
  • Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified
  • Sets up orders for daily shipment, delivery, or pick-up
  • Solicits assigned accounts by phone
  • Keeps front and rear counter areas clean and uncluttered
  • Participates in company required training
  • Keeps current on new products and product updates
  • Participates with the manager in maintaining a lost sales tracking program
  • Maintains a professional appearance
  • Other duties as assigned

Why Work at Kenworth of Louisiana, LLC?

We offer a competitive salary of $45,000 per year, plus benefits and opportunities for career advancement. Our employees appreciate our excellent service, career advancement opportunities, and paid time off after a year of service. We are proud to offer a comprehensive benefits package, including health, dental, vision, life, disability, and telemedicine insurance, as well as a 401(k) plan with a generous employer match.

Requirements

The ideal candidate will have a high school diploma or equivalent and one to two years of relevant experience or education. Excellent communication skills are required, and the ability to work in a fast-paced environment is a must.

About Us

Kenworth of Louisiana, LLC is an equal opportunity employer and is committed to providing a workplace free from discrimination and harassment. We strive to be the best and appreciate our customers' appreciation of our excellent service.

Estimated Salary

$45,000 per year

Job Type

Full-time

EEO Statement

It is the policy of Kenworth of Louisiana, LLC to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Kenworth of Louisiana, LLC will provide reasonable accommodations for qualified individuals with disabilities.


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