Customer Service Representative

3 weeks ago


Hammond, Louisiana, United States Planet Fitness Full time
Job Summary

The Member Services Representative will be responsible for delivering exceptional customer experiences to Planet Fitness members, prospective members, and guests. This role requires a passion for fitness and health, as well as excellent communication and problem-solving skills.

Key Responsibilities
  • Provide exceptional customer service to members, prospective members, and guests.
  • Handle front desk activities, including answering phones, checking members into the system, and facilitating updates to member accounts.
  • Respond to member questions and concerns in a timely and professional manner.
  • Maintain the neatness and cleanliness of the club.

Requirements
  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude.
  • Punctuality and reliability are a must.
  • Able and willing to work every weekend.
  • Willing to work extra shifts as needed.

About Planet Fitness
Planet Fitness is a leading fitness center chain that provides an affordable, high-quality fitness experience to its members. We're committed to creating a Judgement Free Zone where members can feel inspired and motivated to reach their fitness goals. If you're passionate about fitness and customer service, we'd love to hear from you

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