Technical Support Specialist

1 month ago


San Francisco, California, United States Syntricate Technologies Full time

We are seeking a skilled Technical Support Specialist to join our team at Syntricate Technologies. As an Onsite Support Engineer, you will be responsible for delivering high-quality end-user IT services at our customer site. Your primary goal will be to provide fast and useful technical assistance to end users, ensuring constant improvement of support, performance, and end-user satisfaction.

The ideal candidate will have experience in Desktop Management - Infrastructure Services (IS) and possess strong competencies in this area. A minimum of 4-6 years of experience is required for this role. If you are a motivated and detail-oriented individual with a passion for delivering exceptional technical support, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

  • Provide technical assistance to end users, ensuring timely and effective resolution of issues.
  • Collaborate with our IT support organization to deliver high-quality end-user IT services.
  • Develop and maintain strong relationships with our customers to ensure their technical needs are met.

Requirements:

  • 4-6 years of experience in Desktop Management - Infrastructure Services (IS).
  • Strong competencies in Desktop Management - Infrastructure Services (IS).
  • Excellent communication and problem-solving skills.


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