Sales & Customer Service Representative
2 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Sales & Customer Service Associate. As a key member of our team, you will be responsible for providing exceptional customer service, promoting our services, and contributing to the growth and success of our business.
Key Responsibilities- Provide outstanding customer service and ensure a positive experience for all clients
- Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, and encouraging homecare retail purchases
- Support clinic flow by greeting clients, scheduling services, and addressing questions
- Help grow and retain a client base through in-person and phone/email outreach
- Must be 18 years or older
- Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
- Be a critical thinker with excellent math and computer skills and the ability to multitask
- Have great people skills and be able to establish positive relationships with guests
- Be a supporter of total body care with a general knowledge of massage and skin care services
- Competitive base pay of $14.42/hour plus unlimited bonuses and commissions
- Company contributed medical insurance for full-time team members
- Vision, Dental, Accident, Short-Term Disability, Long Term-Disability, and Life insurance also available
- 401(k) retirement plan for all team members after 6 months of employment
- Paid Time Off (PTO) for full-time team members
- Employee Referral Bonus Program ($500 per referred MT)
- Discounted pet insurance through Fetch
- A flexible schedule for a better work/life balance
- In-depth product and service training
- Employee Assistance Program available
- 40% off all products
- Long-term career planning and advancement
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