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Customer Service Representative
2 months ago
Spherion is seeking a highly skilled Customer Care Representative to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer service to internal and external customers via phone and email.
Key Responsibilities- Customer Service: Answer inbound calls and emails related to placing orders, order status, product information, and pricing.
- Order Processing: Process customer orders and in the ERP system accurately.
- Account Management: Create and maintain customer accounts.
- Troubleshooting: Resolve technical issues over the phone and prepare return of merchandise authorizations as needed.
- Education: High school diploma or equivalent degree.
- Experience: 1 year of call center experience.
- Skills: Intermediate to advanced computer skills and ability to perform in a fast-paced work environment.
- Competitive Pay: $20/hour.
- Temporary to Permanent Opportunity: Temporary position with the opportunity for permanent hire.
- Standard Schedule: 8 am - 4:30 pm, Monday - Friday.
Spherion is an equal opportunity employer and welcomes people of all abilities. If you require a reasonable accommodation to make your application or interview experience a great one, please contact us.
