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Customer Service Representative
2 months ago
Spherion is seeking a skilled Customer Care Representative to deliver exceptional customer service to internal and external customers via phone and email. The ideal candidate will have 1 year of call center experience and be able to troubleshoot manufacturing issues related to medical optical loupes.
Key Responsibilities- Answer inbound calls and emails related to placing orders, order status, product information, and pricing
- Process customer orders and in the ERP system accurately
- Create and maintain customer accounts
- Resolve technical issues over the phone and prepare return of merchandise authorizations as needed
- High school diploma or equivalent degree
- 1 year of call center experience
- Intermediate to advanced computer skills
- Ability to perform in a fast-paced work environment
Spherion is an equal opportunity employer and welcomes people of all abilities. If you require a reasonable accommodation to make your application or interview experience a great one, please contact us. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).
