Front Desk/Host Representative
2 months ago
We are seeking a highly skilled and enthusiastic Front Desk/Host Representative to join our team at Dave & Buster's. As a key member of our front-of-house staff, you will be responsible for delivering an exceptional guest experience, ensuring a positive and welcoming atmosphere for all visitors.
Key Responsibilities- Guest Experience: Provide top-notch service to guests, ensuring their needs are met and exceeded.
- Front Desk Operations: Manage the front desk area, ensuring it is stocked with supplies, menus, and other necessary items.
- Game and Retail Services: Coordinate game rentals, merchandise sales, and other retail activities to enhance the guest experience.
- Communication: Effectively communicate with guests, team members, and management to ensure seamless operations.
- Problem-Solving: Address guest complaints and concerns in a professional and courteous manner.
- Teamwork: Collaborate with other team members to achieve common goals and maintain a positive working environment.
- Physical Demands: Work in a fast-paced environment, standing for long periods, and lifting up to 30 pounds.
- Communication Skills: Possess excellent verbal and written communication skills, with the ability to read and write handwritten notes.
- Teamwork: Demonstrate a positive and cooperative attitude, with a focus on teamwork and collaboration.
- Guest Service: Provide exceptional guest service, ensuring a positive and welcoming experience for all visitors.
- Competitive Compensation: Earn a competitive hourly rate of $18 per hour.
- Benefits Package: Enjoy a comprehensive benefits package, including medical, dental, vision, and 401K.
- Opportunities for Advancement: Grow your career with Dave & Buster's, with opportunities for advancement and professional development.
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