Customer Service Representative for AAA NCNU

1 day ago


Newark, Delaware, United States AAA NCNU Full time

Are you passionate about delivering exceptional customer experiences? Do you have a knack for sales and a drive to succeed? We're seeking a skilled Customer Service Representative to join our team at AAA NCNU in Newark, California.

About the Job

This is a full-time, onsite position that requires a strong customer service orientation, active listening skills, and the ability to become an expert on multiple product lines and services. As a Member Experience Associate, you will be responsible for delivering outstanding service and value to our Members through genuine care, personal service, and meeting their needs and expectations.

You will work closely with colleagues to provide personalized support and solutions to our Members, promoting AAA products and services to achieve individual and branch goals. If you have a passion for sales, excellent communication skills, and a focus on results, we want to hear from you

Key Responsibilities
  • Promote AAA products and services to Members to achieve individual and branch goals
  • Deliver exceptional customer service and support to Members through phone, email, or in-person interactions
  • Become an expert on multiple product lines and services, including member services, concierge, DMV, auto travel, insurance services, and smart home security
  • Analyze and resolve complex issues to meet Members' needs and exceed their expectations
Requirements

To succeed in this role, you should possess:

  • A high school diploma or equivalent
  • 1-3 years of experience in sales, customer service, or a related field
  • Strong communication and interpersonal skills
  • The ability to work in a fast-paced environment and adapt to changing priorities
What We Offer

We offer a competitive hourly base pay rate ranging from $23.00 to $26.95 per hour, depending on the region. Additionally, you can earn commissions and bonuses based on your performance. Our benefits package includes medical, dental, vision, wellness programs, paid holidays, paid time off, and more.

Join Our Team

If you're a motivated and customer-focused individual who thrives in a dynamic environment, apply now to become a part of our AAA NCNU team We look forward to hearing from you.



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