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Revenue Growth Manager
2 months ago
We are seeking a highly skilled Revenue Growth Manager to join our Small and Medium Customers (SMC) organization at Snap Inc. This role will lead and launch high-growth agency programs to serve Snap's global SMC audience and drive retentive revenue growth in priority business segments.
Key Responsibilities- Be the single-threaded accountable owner for retentive revenue growth from multiple SMC segment(s) globally
- Build program strategy to drive business growth with end-to-end ownership from ideation to goal attainment
- Develop business plans, customer and market insights, and analyze program effectiveness
- Plan, test and scale programs to grow adoption of business solutions across Snap's platforms
- Own relationship, strategy, and roadmapping with relevant product and engineering teams, supporting small and mid-market revenue and retention efforts
- Define & own segment-specific vision and solutions + service-levels needed to grow relevant outcomes for SMCs in that segment
- Establish performance measurement criteria and KPIs to track against business growth goals
- Lead global, cross-functional teams including sales, marketing, operations, data science, and product to drive program execution
- Present results and recommendations based on program performance
- Drive communication and influence a broad range of stakeholders including executives
- Experience developing strategies and playbooks for launching new products or programs, especially into SMC or high-growth consumer areas
- High comfort with and passion for data-driven decision making
- Proven track record in driving programs that are multi-geography, and complex in nature
- Experience simplifying complexity and effectively communicating with business and technical executives, as well as external stakeholders
- Expertise in identifying and resolving hard trade-offs; often spanning multiple quarters
- Experience or familiarity in working with the media or digital advertising industry
- Ability to influence and drive change among partner teams and leadership, in service of building new approaches and shifting the daily behaviors of a team
- Proficiency in presentation skills and comfort presenting to and communicating with senior leadership
- BS/BA degree or equivalent years of experience
- 10+ years experience in sales, consulting, corporate strategy, services, data analytics, marketing or product/growth areas
- Adept at influencing product teams in building solutions for specific segments of customers (SMB or consumer space)
- Experience leading cross-functional teams to launch new products / programs and drive results, in a rigorous KPI-driven setting
- Proven track record in problem solving, analytical thinking, and driving strategies that are data-driven and people-informed