Customer Service Ambassador

5 hours ago


Buena Park, California, United States Supreme Fitness Group Full time
Key Responsibilities:

As a Member Services Representative at Supreme Fitness Group, you will be responsible for providing exceptional customer service to our members. This includes assisting with inquiries and concerns, maintaining accurate records of member interactions and transactions, and processing membership applications and payments.

Additional Responsibilities:

Conduct facility tours and promote membership benefits to prospective members. Collaborate with team members to ensure a positive and welcoming environment for all members. Process membership applications and payments in a timely and efficient manner. Maintain accurate records of member interactions and transactions to ensure seamless communication and resolution of issues.

Requirements:

Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and multitask with ease. Strong problem-solving skills and ability to think critically. Ability to maintain confidentiality and handle sensitive information with discretion. High school diploma or equivalent required. 2+ years of customer service experience preferred.

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