Customer Experience Ambassador

2 weeks ago


Buena Park, California, United States Marriott International, Inc Full time
Job Summary

We are seeking a highly motivated Guest Experience Specialist to join our team at Courtyard. The successful candidate will be responsible for delivering exceptional customer service and creating memorable experiences for our guests.

Key Responsibilities:

  • Process operational needs and address guest requests in a timely and professional manner.
  • Take ownership of the guest experience in the main areas of the hotel, with a focus on providing personalized service.
  • Empower guests by providing information and guidance on hotel amenities and services.
  • Work effectively as part of a team to ensure seamless delivery of services.
  • Meet and exceed quality standards, ensuring a safe and welcoming environment for guests.

Requirements:

  • High school diploma or equivalent required.
  • No related work experience necessary.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Excellent communication and interpersonal skills.
  • Ability to work a variety of shifts, including evenings and weekends.

What We Offer:

  • $20.20 per hour.
  • Healthcare benefits, flexible spending accounts, and 401(k) plan.
  • Opportunities for career growth and professional development.

About Marriott International:

Marriott International is an equal opportunity employer, committed to diversity and inclusion. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.



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