Bilingual Wireless Retail Consultant

2 weeks ago


Hot Springs National Park, Arkansas, United States Victra Full time

Victra stands as a premier distributor of Total by Verizon, and we are on the lookout for passionate wireless consultants dedicated to delivering exceptional service to every customer. Your role will encompass guiding guests through the sales process and imparting valuable product insights, ensuring they connect with what matters most. As a representative of Victra and Total by Verizon, you will enjoy limitless earning potential and a wealth of advancement opportunities. Our core values—performance, collaboration, innovation, integrity, and celebration—shape our unique culture.

Your Daily Responsibilities:

In your role, your primary focus will be on customer satisfaction. You will assist guests in selecting from a comprehensive array of wireless devices, suitable rate plans, helpful accessories, product insurance, and more. Engaging with current and prospective customers through various communication channels will be essential to driving traffic. You will also complete required training to stay informed about the latest products, services, and industry trends, equipping you for success in your role.

Key Responsibilities of a Wireless Consultant:

  • Meet personal sales targets bi-weekly as established by your store manager
  • Uphold a positive representation of Victra and Total by Verizon while delivering outstanding customer service
  • Stay informed on promotions, plans, and devices on a daily basis
  • Initiate daily outreach via calls and texts to boost sales across various platforms
  • Participate in weekly and monthly training sessions
  • Maintain a professional business environment through cleanliness and organization
  • Handle all customer service interactions with professionalism and courtesy
  • Adhere to cleanliness standards as they evolve
  • Perform additional assigned tasks as needed

Compensation Overview:

Our wireless consultants earn an average national wage of $24.50 per hour, with the potential for higher earnings through unlimited commissions. This translates to over $44,500 annually based on a standard 35-hour workweek, with an estimated maximum average of $58,000 per year. Compensation includes a base rate of $9.50 per hour, with guaranteed minimum earnings of $15 per hour during the initial 60 days of employment.

Job Requirements:

  • High school diploma or GED
  • Bilingual in Spanish
  • 1-2 years of experience in a retail sales environment is preferred

Physical Requirements:

  • Ability to lift up to 10 pounds
  • Ability to stand for extended periods

Training Requirements:

All wireless consultants must complete a 4-day New Hire University (NHU) training program within two weeks of their start date. This training may involve company-paid overnight travel, along with various online training sessions throughout your employment.

Additional Information:

This position is full-time and non-exempt.

EQUAL OPPORTUNITY EMPLOYER

We are proud to be an equal opportunity employer, celebrating the diversity of our workforce. We do not discriminate based on race, color, age, religion, sex, gender identity, marital status, sexual orientation, national origin, disability, or any other protected status. We believe that diversity strengthens our team.

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, and skills required for the position. Duties and responsibilities may change without notice.



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