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Treatment Coordinator

2 months ago

Hot Springs National Park, Arkansas, United States Jefferson Dental and Orthodontics Full time
Job Overview

We are seeking a highly skilled and dedicated Treatment Coordinator to join our team at Jefferson Dental and Orthodontics. As a key member of our dental office, you will play a vital role in ensuring the best possible experience for our patients.

About the Role

  • Provide exceptional customer service to patients, addressing their needs and concerns in a professional and courteous manner.
  • Present post-exam consultations and financing options to patients, helping them understand their treatment plans and costs.
  • Conduct audits of patient schedules, quality of data entry, and patient information to ensure accuracy and consistency.
  • Lead our teams by building relationships of trust, open communication, and a collaborative office culture.

Requirements

  • Associates' degree or 3 years of management experience.
  • Customer service experience, with a focus on delivering exceptional patient care.
  • Intermediate Microsoft Office proficiency, specifically Excel, Outlook, and Word.
  • Customer Service: 1 year (Required)
  • Computer Skills: 1 year (Required)
  • Insurance verification: 1 year (Preferred)

Preferred Qualifications

  • Dental office management experience, especially in a multi-specialty office, highly preferred.
  • Knowledge of Dentrix and Dolphin dental software.
  • CPR-BLS, RDA, or other related dental certifications.
  • Bilingual in Spanish preferred.

Work Environment

  • 8 hour shift.
  • Day shift.
  • Monday to Friday.
  • Weekend availability.