Business Manager, Technology Operations, eComm Item Experience

4 days ago


Cave Springs, Arkansas, United States Walmart Full time
About the Role

We are seeking a highly skilled Business Manager to join our Technology Operations team, focusing on eComm Item Experience. As a key member of our team, you will play a pivotal role in building exciting shopping experiences that attract attention and connect with customers.

Key Responsibilities
  • Lead the strategy and project execution for Walmart Experiences on the Product Details Page (PDP) by identifying customer and operational needs and developing and communicating plans and priorities.
  • Deliver key cross-functional projects that span across multiple teams within the organization, collaborating daily with cross-functional team members including Catalog, Marketing, SEO, Design, Product, and more.
  • Monitor content performance through analysis of key metrics and monitor operational performance metrics and web analytics to analyze and report out on item page content quality, insights, and opportunities.
  • Ensure business & cross-functional partner needs are met by evaluating ongoing effectiveness of current plans, programs, and initiatives; consulting with 4iTB partners, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving overall item page and content experience.
  • Promote and support company policies, procedures, mission, values, and standards of ethics and integrity by way of training and providing direction to others in their use and application and ensuring compliance and utilizing and supporting the Open-Door Policy.
  • Operate with excellence, leading key operational processes on the team from weekly and monthly business reviews to management of the issues and ideas intake process, creating and helping scale best-in-class efficient workflows and processes.
Requirements
  • Bachelor's degree in a related field and 2 years related experience OR 6+ years' experience in site merchandising, content, eCommerce experience, tech operations, project management, or related area.
  • Additional Preferred Qualifications: Strategy, content, marketing, consulting, or account management experience a plus; Prior eCommerce or retail experience a plus; Master's degree in Business Administration, Economics, or related field; Prior research and project management experience a plus.
About Walmart

We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.


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