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Bilingual Spanish Wireless Sales Consultant

2 months ago

Hot Springs National Park, Arkansas, United States Victra Full time

Company Overview:

Victra stands as a premier distributor for Total by Verizon, dedicated to delivering exceptional service to our clientele. We are on the lookout for enthusiastic wireless consultants who can ensure every guest receives outstanding service consistently. Your role will encompass guiding customers through the sales process and imparting product knowledge, thereby connecting them with the solutions that matter most. As a representative of Victra and Total by Verizon, you will have the opportunity to unlock unlimited earning potential and explore numerous pathways for career advancement.

Daily Responsibilities:

In your day-to-day activities, your primary focus will be on customer satisfaction. You will assist guests in selecting from a diverse array of wireless devices, suitable rate plans, valuable accessories, and product insurance. Additionally, you will proactively engage with current and prospective customers through various communication channels, including phone, text, and online platforms. Completing assigned training modules will be essential to stay informed about the latest products, services, and industry trends, equipping you for success in your role.

Key Responsibilities Include:

  • Meeting personal sales targets bi-weekly as established by your store manager
  • Upholding a positive representation of Victra and Total by Verizon while delivering exceptional customer service
  • Reviewing promotions, plans, and devices on a daily basis
  • Conducting daily outreach via calls and texts to enhance sales opportunities
  • Participating in regular training sessions
  • Creating an inviting business environment through cleanliness and organization
  • Managing all customer service interactions with professionalism and courtesy
  • Maintaining high cleanliness standards
  • Performing additional assigned tasks as needed

Compensation Structure:

Our wireless consultants enjoy an average national wage of $24.50 per hour, with the potential for higher earnings through unlimited commissions. This translates to over $44,500 annually based on a standard 35-hour workweek, with the possibility of reaching an estimated maximum of $58,000 per year. Compensation includes a base hourly rate of $9.50, with guaranteed minimum earnings of $15 per hour during the initial employment period.

Job Requirements:

  • High school diploma or GED
  • Bilingual in Spanish
  • 1-2 years of experience in a retail sales environment is preferred

Physical Requirements:

  • Ability to lift items weighing up to 10 pounds
  • Capability to stand for extended periods

Training Requirements:

All wireless consultants must complete a comprehensive 4-day New Hire University (NHU) training program within two weeks of their start date. This training may involve company-sponsored overnight travel, along with various online training sessions throughout your tenure with Victra.

Additional Information:

This position is classified as full-time and non-exempt.

EQUAL OPPORTUNITY EMPLOYER:

Victra is proud to be an equal opportunity employer, celebrating the diversity of our workforce. We do not discriminate based on race, color, age, religion, sex, gender identity, marital status, sexual orientation, national origin, disability, or any other characteristic. Our differences make us stronger.

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, and skills required for the position, and these may change without notice.