Title Coordinator
5 days ago
We are seeking a highly organized and detail-oriented Client Services Coordinator to join our team at Redfin.
About the Role:
As a Client Services Coordinator, you will be responsible for providing exceptional customer service to our clients and agents. Your primary focus will be on obtaining feedback from our partners and logging survey results accurately. You will also be responsible for maintaining a high level of customer service by directing escalations to management, taking care of simple customer assistance needs, and redirecting calls to other teams when appropriate. Additionally, you will provide front desk reception and perform other administrative duties as directed by your supervisor.
Requirements:
To be successful in this role, you will need to have at least 1 year of experience in customer service, administrative, and/or phone switchboard duties. You must have attention to detail and be proficient with Google Suite applications (Docs, Forms, Sheets, Voice, Mail). Prior experience in the real estate or title insurance industry is desired but not required.
What We Offer:
At Redfin, we provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, and any other characteristic protected by applicable federal, state or local law. If you need accommodation in the application or recruitment process because of a disability or special need, please contact us.
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