Operations Manager

21 hours ago


Denver, Colorado, United States Johns Lyng Group Full time

About the Company:

Steamatic is a world-renowned, dynamic, and industry-leading restoration and construction company that was established in 1948 and has a reputation for excellence. As part of the Johns Lyng Group, exciting and strategic growth strategies are in place, positioning this business as one of the most exciting employers in the United States.

The Role:

An exciting opportunity is now available for an energetic, passionate, and hardworking Operations Manager to join a high-performing team. The focus of this diverse role will be to grow, lead, and manage the business, which currently has a reputation as an expert in the restoration/cleaning market and is growing into new areas such as insurance and construction.

Key Responsibilities:

  • Manage the day-to-day workflow and operations of the business.
  • Establish, manage, and ensure the business meets or exceeds financial goals and objectives.
  • Assist with the growth of the business into new sectors, such as insurance and construction.
  • Meet SLA and KPI requirements, driving performance expectations.
  • Manage and ensure all staff are compliant with KPIs.
  • Ensure the compliance of all works completed.
  • Ensure all work conforms to legislative and contractual requirements.

Requirements:

  • Construction background with a General Contracting license.
  • 5+ years of relevant professional experience.
  • Proven experience in a business manager/senior manager position.
  • Background in the insurance building industry, preferred.
  • Competent computer skills, including Microsoft suite.
  • Background in the Emergency Restoration Industry, essential.
  • Previous Xactimate experience, highly regarded.
  • Positive attitude, sound work ethic, and dependable.
  • Excellent communication and interpersonal skills.
  • Ability to build effective relationships and be empathetic to the needs of the client.
  • Ability to manage multiple and competing priorities.
  • Excellent organizational and time management skills.
  • Confident and professional phone manner.
  • Dispute resolution skills.
  • Experience in and demonstrated understanding of OHS rules and regulations.
  • WRT, ASD, FRST, and AMRT qualifications highly desirable.
  • Familiarity with legislations and regulations of the industry.
  • Familiarity with current market rates and trades.
  • Valid motor vehicle license.

What We Offer:

  • 401(k) matching.
  • Dental Insurance.
  • Employee assistance program.
  • Health insurance.
  • Paid time off.
  • Referral program.
  • Vision insurance.


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