Automotive Service Manager
4 weeks ago
About the Role:
We are seeking a highly skilled and experienced Automotive Service Manager to join our team at Midas International. As a key member of our service department, you will be responsible for managing and directing all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services.
Key Responsibilities:
- Deliver exceptional customer service while listening and consulting customers
- Follow up with customers, services requested, estimated completion times, etc.
- Oversee complete vehicle inspections and make comprehensive recommendations—building computerized repair orders and sourcing parts
- Deliver and discuss pricing estimates with customers as well as promoting shop service specials
- Lead, manage, and train team while keeping in tune with our companies' vision, purpose, core values, and employee creed
- Supervise up to ten employees
- Oversee technicians' inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
- Maintain inventory counts
- Overall cleanliness and organization of the facility
- Other duties as assigned
Requirements:
- A minimum of 2 years of store or service manager experience
- General automotive knowledge
- Excellent customer service disposition
- Good communication skills
- Leadership ability
- Team building skills
- Ability to work a flexible retail schedule including weekends, evenings and holidays
- Valid driver's license
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