Shift Leader

3 days ago


Pflugerville, Texas, United States Dunkin' Full time
About the Role

We are seeking a highly motivated and enthusiastic Shift Leader to join our team at Dunkin'. As a Shift Leader, you will be responsible for coaching and guiding our Crew Members to deliver exceptional customer service and execute operational brand standards.

Key Responsibilities
  • Coach and develop Crew Members to achieve operational excellence
  • Set goals and provide job assignments to ensure efficient store operations
  • Motivate and engage team members to deliver a great guest experience
  • Meet safety and sanitation standards
  • Anticipate and understand guests' needs and exceed their expectations
Requirements
  • Must be 16 years or older
  • Previous experience working in a cafe or quick service restaurant preferred
  • Show passion about results by setting compelling targets and delivering on commitments
  • Work well in a team environment
  • Provide excellent guest satisfaction, service speed, and product quality
About Dunkin'

Dunkin' is a leading baked goods and coffee chain with a rich history dating back to 1950. We are a locally owned and operated franchise with a fast-paced, high-energy environment where you get to interact with loyal customers every day.


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