Shift Leader
2 months ago
About the Role:
Gatti's Pizza is seeking a highly motivated and experienced Shift Leader to join our team. As a Shift Leader, you will be responsible for leading a team of employees to provide exceptional customer service and ensure the smooth operation of our restaurant.
Key Responsibilities:
- Lead a team of employees to provide excellent customer service and ensure a positive dining experience for our guests.
- Manage the day-to-day operations of the restaurant, including inventory management, scheduling, and employee development.
- Ensure compliance with company policies and procedures, as well as local health and safety regulations.
- Develop and implement strategies to improve sales, customer satisfaction, and employee engagement.
- Collaborate with the General Manager to achieve business objectives and goals.
Requirements:
- High school diploma or equivalent required; college degree preferred.
- Minimum 2 years of experience in a management role in the food service industry, hospitality industry, or retail industry.
- Proven track record of leadership and guest service skills.
- Strong organizational, financial, and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
Preferred Qualifications:
- Basic knowledge of PC functions and ability to prepare computerized store reports.
- Experience with OSHA, EEOC, FMLA, FLSA, and Health Department matters.
- Excellent communication and coaching skills.
- Basic understanding of 'back of house' and 'front of house' operations.
What We Offer:
- Competitive hourly rate.
- Opportunities for career advancement and professional growth.
- A dynamic and supportive work environment.
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