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Senior Director of Technology Operations

2 months ago

Des Moines, Iowa, United States HealthEdge Full time
Job Title: Senior Director, Technology Operations Strategy

We are seeking a seasoned professional to join our team as a Senior Director, Technology Operations Strategy. This role will report to the Chief Technology Officer (CTO) and will be pivotal in driving our Engineering team's strategic direction and operational excellence.

Key Responsibilities:
  • Operational Cadence Management: Lead and manage the operational cadence for engineering, including regular executive staff meetings, OKRs, annual planning, and other key processes.
  • Project and Program Oversight: Oversee initiatives and projects from ideation through execution that cut across the engineering organization, driving improvements in internal operations and team performance.
  • Efficiency and Productivity: Partner with the CTO to drive the efficiency and productivity of the engineering function by streamlining initiatives, managing programs, and defining and communicating the engineering organization's strategy.
  • Internal Communications: Partner with the communications team on internal communications for the CTO, preparing for internal and external meetings, conferences, and events in collaboration with cross-functional teams.
  • Strategic Alignment: Partner with cross-functional teams to ensure alignment and clarity on the engineering organization's strategic vision and collaborate to achieve overall company goals.
  • Progress Monitoring: Work with leadership to deliver, monitor, and communicate progress toward OKR goals, ensuring accountability and transparency.
Requirements:
  • 10+ years of experience in fast-paced technology companies, with a background in engineering or product operations, program, and project management.
  • Executive Communication: Proven experience in leading or conducting communications on behalf of an executive leader, with strong presentation and interpersonal skills.
  • Cross-functional Collaboration: Demonstrated ability to partner effectively with cross-functional teams and navigate ambiguity through curiosity and research.
  • Technical Knowledge: Deep understanding of modern software development workflows, tooling, ecosystems, and organizational design techniques and patterns.
  • Leadership and Influence: Proven ability to work with C-level stakeholders and lead through influence, maintaining operational excellence and improving team performance.
  • Adaptability: Comfortable with ambiguity and able to thrive in a dynamic environment, with the flexibility to adapt to changing settings while managing multiple projects and competing priorities.

HealthEdge is an equal opportunity employer and is committed to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace where all employees have the opportunity to belong, make an impact, and deliver excellent software and services to our customers.

Geographic Responsibility: While HealthEdge is located in Burlington, MA, you may live anywhere in the US.

Type of Employment: Full-time, permanent.

Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

  • The employee is occasionally required to move around the office.
  • Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
  • Work across multiple time zones in a hybrid or remote work environment.
  • Long periods of time sitting and/or standing in front of a computer using video technology.
  • May require travel dependent on company needs.